To All Our Customers

Your health and safety is important to us. We know there are concerns over COVID-19 and we wanted to let you know how Gemcraft Homes is responding.

At this time, in accordance with Governor Wolf’s order, our Pennsylvania model homes are closed. We are still able to provide information about our homes and communities by phone or virtual appointment.  As well, if you are ready to purchase a new home, we can complete agreements of sale electronically.  Please reach out to our Online Concierge, Stephanie Starner, at 800-291-7436 to answer any questions you have or setup a phone appointment with one of our sales managers.

Our Maryland model homes are still open and following the procedures below. Please check the website for open house hours. 

All our employees are practicing regular handwashing / sanitizing. When you visit a model home, we are not shaking hands, but our sales team will greet you warmly with a smile. In addition to our regular cleaning schedule, we are cleaning the high touch areas of the model homes including handles, switches and countertops each day and after customer appointments. 

We are happy to setup a personal meeting with one of our sales team members for you. Please reach out to our Online Concierge, Stephanie Starner, at 800-291-7436 and she can setup the best time for you. As well, we are happy to discuss your new home by phone at any time.

Employees are required to stay home if they are sick and we encourage our customers to do so as well. We are continually monitoring the situation for the safety of our Customers, Team Members and Trade Partners. We appreciate everyone’s patience during this time.