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About Us:Homeowner Testimonials

Homeowner Testimonials:
Autumn Run
Customer: Amanda and Mark
Sales Manager: Steve Bova
"Steve is very nice & was very helpful through the process of buying my house. He called us frequently to update us on the house and process."
Biscayne Woods
Customer: Jennifer
Production Supervisor: Ben Shreve
"Ben was extremely professional, courteous and very helpful."
Briarcliff
Customer: Larry and Debra
Sales Manager: Lou Rayman
"Lou did a great job and was very easy to work with. Overall we are satisfied with our house."
Enclave at Odessa
Customer: Matthew and Michelle
Sales Manager: Melissa Aliff
"Overall, I am incredibly satisfied with our experience. It was wonderful way to buy our first home. Thanks very much."
Penn's Manor
Customer: Tiffany and Troy
Sales Manager: Janice Glessner and John Puican
Production Manager: Robert Bauer
"Janice and John were wonderful, we could not have had a better pair. Janice and John both kept in contact often. Bob was there when we needed anything done. Bob still contacts us and stops by when he has time."
Princeton Shoals
Customer: Angela
Sales Manager: Karen Durand Production Manager: Donnie Abbott
"Very much satisfied, I love my new home!!! My husband initially saw Gemcraft advertised on the internet and we took a trip to West Virginia to see for ourselves, only to find that it was an instant love affair. Now that we have actually moved in I am very please with the spacious rooms and the bright atmosphere due to the many windows that we have in our new home. It is truly a blessing from God."
Shenandoah Springs
Customer: Derek and Jennifer
Sales Manager: Mike Nguyen
"He was very friendly, knowledgeable, and helpful. He was great and kept us informed during the entire process. He even sent us pictures to update us on the status of our home."
Sunnybrook Estates
Customer: Randy
Sales Manager: Nikkie Steele
Production Manager: Dale Gerber
"Nikki is an excellent Sales Manager. She took time to understand what I was looking for in a new home and found one that fit my family’s specification. She was very good about following up and was very flexible by showing me the house several times, many of those times at the last minute. Nikki was excellent with communication and follow-up. She was proactive in keeping me informed of status, always returned calls promptly, and took advantage of using e-mail when I could not be reached, or if documentation was required. The loan officer also noted that Nikki communicated with her effectively. Nikki responded promptly and provided the complete answer to any concerns. There was never a need for follow-up on her part. Nikki contacted me right after settlement. Nikki is one of the best Sales Representatives that I’ve dealt with in any industry and represented Gemcraft very professionally. I had an excellent customer experience. I look forward to referring more friends and family to her in the future.”

"Dale always answered my calls and responded promptly. Everything was handled promptly. It was a great experience to work with them. Dale Gerber was very thorough in explaining the details of the house, routine maintenance & care, and showing me the homeowner’s handbook. He also was very informative about contractors and vendors that I could contact for more info or services." ."
Sunset Towns
Customer: Michael & Brittany
Production: Roger Butler
Sales Manager: Chris Schrader
"Chris I like him a lot. He was so sweet and fun and just a great person. He got us a lovely settlement gift and keeps in touch with us. He is wonderful! Roger was great though."
The Bluffs Big Elk Creek
Customer: Jacqueline & David
Sales Manager: Janice Glessner
"Janice was always professional and welcoming. She returned calls and inquiries promptly."
Village Green
Customer: Brian & Emily
Production: Roger Butler
Sales Manager: Chris Schrader
"Chris was the reason we stayed with Gemcraft Homes. Chris is extremely helpful and gets back to us right away with an answer. He is very personable and made our process go smoothly. Chris always returned our phone calls in a timely manner. Jason always addressed our concerns and fixed them to our satisfaction. Gemcraft builds a nice home."
Village of Five Points SF
Customer: Jeffrey & Janet
Production: Michael Reese
"Mike is the best."
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