Warranty Service Policy

Warranty Policy:

Gemcraft Homes will correct any deficiency found to be a covered warranty item as defined by “Professional Warranty Service Corporation” (PWC) in the “Builder’s limited Warranty” booklet if the covered item is brought to Gemcraft Homes attention during the covered warranty period as defined by PWC.

A sample copy of the PWC “Builder’s Limited Warranty” booklet is attached.

Below is a simplified outline which highlights key PWC warranty standards for easy reference. Please be aware that the actual PWC “Builder’s Limited Warranty” will be used to determine coverage.

I. “Warranty Coverage” is the time period during which the specified components of the home are covered as described in the “Standards of Performance”
II. “Exclusions” not covered by the “Builders Limited Warranty” (this is a partial list)
 

• Acts of God
• Floods
• Wind driven water
• Wind (gale force winds, hurricanes, tropical storms, tornadoes)
• Insects, animals, vermin

III. We assign to you all the manufacturer warranties on the appliances and equipment that we installed in your home.

• 1st year (section A ) – All components of the home covered
• 2nd year (section B) – “Systems” of the home are covered. “Systems” are piping, fittings, ductwork, electrical wiring, etc. but NOT fixtures.
• 3rd year thru 10th year (section C) – “Structural Elements” of the home are covered.